International Journal of

Business & Management Studies

ISSN 2694-1430 (Print), ISSN 2694-1449 (Online)
DOI: 10.56734/ijbms
How Employees Perceive The Impact Of Organizational Culture On Performance In The Context Of Technological Change And Innovation In Bosnia And Herzegovina

Abstract


This paper aims to theoretically demonstrate that organizational culture is a key factor in successful organizational change. By observing the dynamic environment in which business organizations operate today, the paper examines the influence of organizational culture in the context of technological change and the importance of such change as an imperative for survival, growth, development, and the sustainability of successful business operations. Regardless of whether the change involves a minor, surface-level improvement in one part of the organization or its complete transformation, change in the human factor is inevitable. By nature, people are inert beings who prefer security, predictability, and routines, with a tendency to avoid change and resist it, particularly radical change. In such a highly dynamic context, it is necessary to minimize human resistance and to initiate employees’ readiness for change, as well as its successful implementation, by transforming their attitudes, ways of thinking, and behavior. In this process, organizational culture plays an essential role, as through its values, beliefs, norms, and practices it shapes employees’ behavior and attitudes within the organization, thereby influencing the development of readiness to accept and implement change. Through a review of relevant literature, the paper analyzes various aspects of organizational culture and its impact on employee motivation, particularly within an environment that is constantly changing due to technological innovation. The conclusion of the paper is that organizational culture represents an important factor in the successful realization of organizational change and that it plays a crucial role in the adaptation and adoption of technological innovations within organizations. Owing to its elements, organizational culture can shape and direct employees’ behavior, thinking, attitudes, and even emotions toward organizational reality, and thus toward change itself.